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Frequently Asked Questions
FAQs / Products and Stock
1. When will the product I am looking for be restocked?
Hi there! Please reach out to our team at hello@ivyusa.com with the name of the product you are interested in so we can provide you with an update!

2. Do you offer a wholesale discount for bulk purchases?
If you are a professional in the beauty industry or a retail business owner interested in shopping wholesale with us, please fill out the wholesale application form: Apply Now.

3. Press & Go Press-on Cluster Lashes

1 Step Press-On Method: Effortlessly achieve stunning cluster lashes by placing beneath your natural lash and using the applicator to gently press them together for easy, seamless application. The Kit includes: 18 Press-On Clusters (Short, Medium, and long lengths) & 1 Mini Applicator


HOW TO USE:

  1. Pluck a cluster from the tray using the applicator (included).
  2. Place the cluster underneath your natural lashes.
  3. Squeeze clusters and natural lashes together with the applicator.

* Avoid touching the band area when applying.


4. Tintation Color Spray

Specially formulated with Olive Oil, Tintation Temporary Hair Color Spray can be used to cover gray roots or get bold, fashionable looks. No ammonia, no bleach required, No peroxide!


HOW TO USE:

  1. Dry hair will have the best results
  2. Carefully shake well before each use
  3. Make sure to hold the can 4-6 inches away from your dry hair
  4. Spray evenly as the color will become more vivid as it dries
  5. Wait 1 minute for dry time
  6. For removal, wash your hair with shampoo and rinse thoroughly.

5. Growth MD 3 Step Innovation

For optimal results, follow the three-step routine of Growth MD Scalp Serum, Growth MD Scalp Ampoule, and Growth MD Hair Scalp & Oil consistently every morning or afternoon.


HOW TO USE:

  1. SCALP SERUM ☀: Apply to scalp directly or areas of concern to nourish the scalp, support hair regrowth, and to stimulate the scalp & follicle.
  2. SCALP AMPOULE ☀: Apply to scalp directly or areas of concern after the serum. A max concentrated solution with countless ingredients that are known to support hair strengthening and retention; 10X Biotin, 3X Caffeine, 10K ppm Niacinamide, Rosemary Leaf Oil & Extract, Arginine, Menthol, Panthenol.
  3. HAIR & SCALP OIL🌙: Apply to scalp directly and gently massage with fingers to absorb the products. Use daily. Made with ingredients that are widely known to assist hair growth; Olive Fruit Oil, Castor Seed Oil, Coconut Oil, Pumpkin Seed Oil, Peppermint Oil, Jojoba Oil, Rosehip Oil, Rice Bran Oil.

6. Styler Fixer Braiding Gel

For Protective & Natural Styles the Styler Fixer Braiding Gel is designed to provide an extra firm hold for thick & coarse hair with high shine to make your braids look neat and treated. Enriched with Certified Organic Jamaican Black Castor Oil and Honey Extract, you may maintain your braids more hydrated and nourished without flaking or crisp parts.

  • Quick Molding
  • Long-Lasting
  • Enriched with Certified Organic Jamaican Black Castor Oil & Honey Extract

The Styler Fixer braiding system is specially designed to provide the best results when used together as a complete set. The FOAM MOUSSE & BRAID SHEEN REFRESHER is formulated to hydrate and soothe the hair and scalp. Using these products before and after braiding your hair with the Braiding Gel will prevent any flaky residue.


7. Mad Shade Sunglasses
Protect your eyes in style. CHIC. TRENDY. CLASSIC. BOLD. VIBRANT. All styles provide UV 400 protection, the highest level for eyewear, except clear lens.

8. Red by Kiss Anklets, Bracelets, Earrings, and Necklaces
Red by Kiss Premium Jewelry Collection is a premium line of affordable on-trend fashion jewelry featuring necklaces, bracelets, anklets, and earrings you can mix and match to elevate your look of the day! With designs ranging from classic to glamorous, the full collection is hypoallergenic and free of nickel and lead.

9. RUBY KISSES Complete Hydration Skincare

Experience complete hydration with our full-sized Ruby Kisses Hydration Skincare Collection which includes our Daily Foaming Cleanser, Balancing Mist Toner, Hydrating Moisturizer, Daily Body Lotion and Body Scrub. From face to body, this vegan, cruelty-free K-Beauty set has your skincare routine covered and makes a great gift for everyone!


HOW TO USE:


Daily Foaming Cleanser

  1. Wet face with lukewarm water.
  2. Massage onto your skin in gentle, circular motions.
  3. Rinse well and pat dry.

Balancing Mist Toner

  1. After cleansing, mist onto face and neck avoiding the eye area.
  2. Use it anytime throughout the day as a softening refresher.

Hydrating Moisturizer

  1. After cleansing and toning the skin, apply a small amount to the face and neck.
  2. Gently massage in circular motions to fully absorb.
  3. Use morning and night for the best result.

Daily Body Lotion

  1. Apply liberally as often as needed to dry or damp skin.

Body Scrub

  1. Apply 1-2 pumps onto wet skin and gently massage in circular motions.

10. RUBY KISSES Broadway Vita-Lip Clear Lip Gloss
Achieve moisturizing and healthy lips with this lightweight, long-lasting vitamin infused lip gloss. Use it alone or layer over your favorite lipstick. Available in: Mint, Rosehip, Coconut, Mango Butter, Argan, Vitamin E, Honey, and Shea Butter Oil!

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