Oh no! Sometimes the carrier marks the package as delivered before it actually arrives. Please allow 2-3 days for the package to show up. If you still haven’t received it after that time, feel free to contact our Customer Support team for further assistance.

Great news! Free shipping is available on orders that meet the required minimums based on membership tiers. For guests, free shipping applies to orders $25 and over. For more details view our Shipping Policies or check out our Member Perks!

We currently ship to the contiguous United States, Puerto Rico, Canada, and Mexico! However, we are currently expanding our shipping to more countries worldwide. Sign up to be a member to see if your country is next!

We strive to ship all orders as fast as possible. When your order is ready to be shipped, you will receive a shipping confirmation e-mail. The e-mail will contain shipment details along with the tracking number. Most orders ship within 1 business day after the order has been confirmed.

We provide Standard, Express, or Next Day Air delivery options. Depending on the option selected at checkout, Standard Shipping my take 3-5 business days and Express or Next Day Air can be 1-3 business days.

**Processing time may take an additional 1-2 business days during holidays or promotional periods.

If your order does not qualify for free shipping, we offer a flat $4.99 shipping fee for orders within the contiguous 48 states. For international orders, we offer limited shipping with flat fees: $25 to Canada and $45 to Mexico.

All Free Standard shipping orders can be expected to be delivered by the United States Postal Office (USPS) or the United Parcel Service (UPS).

¡Hola! There is a flat rate of $45 for all orders being shipped to Mexico.

Hiya, the flat rate for all orders being shipped to Canada is $25!

For international orders, we currently ship to Mexico and Canada through FedEx.